Shipping Information:
We offer the following shipping methods:
NOTE: Some items may require an additional shipping charge. In these cases, we'll contact you for confirmation before shipping. NOTE: We may replace an out of stock item with an equal or better product. Return Policy: If you are not fully satisfied within 14 days of the delivery date, please contact us to obtain a Return Authorization Number (RAN) which allows us to keep track of the return. NOTE: We will not accept returned packages if a RAN has not been assigned to the order. If you return a package with out having been assigned a RAN the package will be denied and returned to you and all associated costs will be your responsibility. The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure refund. Return shipping costs are your responsibility unless the item is damaged or defective. All returns are subject to a 50% restocking fee and must be returned within 2 weeks (14 days) after you receive the item. If you have any questions about the restocking fee as it pertains to your order please call us before we ship the product as once it leaves the warehouse we have incurred our cost. NOTE: Shipping charges cannot be refunded. Please allow us 10-14 days once we have received your return to process and credit your credit card. Damaged or Defective Items: If your order arrives at your door damaged or defective, we will either replace the broken parts if possible or ship out a new one in accordance with the shipping company's policies and the manufacturer's return policies. Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces. Credit and Return Time: Please give us some time to process your return/exchange. It takes about 10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects that your credit card has been credited. All refunds granted are for the purchase price of the product only and can only be issued to the credit card used at purchase. Canceling Your Order: If you have placed an order and would like to cancel it, please contact us within 24 hours of placing your order to cancel it free of any charges. If you have placed an order after business hours or during the weekend, please contact us on the next business day. Our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time. We reserve the right to cancel any order due to pricing changes with manufacturers, pricing errors, ommissions, mistakes, or for any other reason. While we make every effort to satisfy every customer and fill every order, occasionally we make a mistake on our website regarding pricing, instock status of a product, or description. In these instances we will notify you of the mistake and ask if you would like to cancel the order or proceed with the correct pricing or information.
|
Home Page Contact Info What's New Shipping Info Our Catalog: ABCO ACME Air and Wind Seeker Air X Allied American Solar Electric Apollo Atkinson Batteries Battery Integrated Battery Solutions Plus Bergen Blue Sky BP Solar Breakers Unlimited BRK Bryant Bulbs Cadet Challenger Chargers Clamps Clicksys Combiners Concorde Connectors Controllers Converters Cooper Cutler Hammer Disconnects Emergency Lighting Etcon Evergreen Exeltech Fasteners and Caps Fisher Pierce FloJet Fluorescents FPE Frames Fronius Fuses Solar GE Solar Gem General Electric Global Solar GNB Greenfield Greenlee Grounds Grundfos GSE Series Honeywell Hydro Products Inverters Iota Iowa Thin Film ITE Jefferson Enclosures Juno Kits Klein Kyocera Legs Leviton Lightalarm Lightolier Lutron Magnaray Magnum Marine Products Midnite Solar Misc Mitsubishi Monitors MorningStar Mounting Feet Mounting Structures Mulberry Murray Nutone Outputs Philips Philmore Pitt Pole Mounts Porcelain Products Power Supplies Power System Power Up Powercell Powerfilm Progress Prosine ProWatt Pumps Racks Rails Rawl Raychem Reiker Roofing Products RV Mounts SCI Seatek Sedco Sensors Sharp Shurflo Siemens Simkar Skystream Slowpump SMA Snapnrack Solar Circuit Breakers Solar Heat Solar Kits Solar Lighting Solar Panels Solar Switches Solarcon Solarex Solarforce Solarmagic SolarWorld Solectria Southwest Windpower Square D Standoffs Sun Up Suncentric Sundanzer Sunfrost Sunpumps SupgR Surge Protector Tools Towers Trace Transformers Trimetric TrueCharge UniSolar Universal Lighting Viking Wattsun Waytek Westinghouse Whisper Wind Systems Wire Wiremold ZW Universal |